Contact Us

Have a question, spotted an error, or want to suggest an improvement? We read every message and respond within 48 hours.

Editorial inquiries

Corrections, data updates, country guide suggestions.

editorial@prepaidtravelesim.com

Partnership inquiries

Affiliate programs, provider partnerships, sponsorship.

partnerships@prepaidtravelesim.com

General feedback

Anything else. Feature requests, accessibility issues, or just a thank-you note.

hello@prepaidtravelesim.com

What we cannot help with

We are an independent editorial site. We do not sell eSIM plans, process refunds, or provide technical support for any provider. For billing, activation, or refund issues, contact your eSIM provider directly:

Airalo: support@airalo.com or in-app chat
Holafly: 24/7 live chat at esim.holafly.com
Saily: support@saily.com
Nomad: support@getnomad.app

Response time

We aim to respond to all inquiries within 48 hours on business days. For urgent corrections (wrong prices, broken links), we prioritize and usually respond within 24 hours.

More from this site

Browse our 211+ country destination guides, read the eSIM activation guide, or see our Airalo review. Our about page explains how this site is run and how we verify prices.